See What Clients Think of Modern Air in Jackson
I take this opportunity to thank you for going above and beyond in performing work which you agreed to do as much as a favor to a needful homeowner as anything. The job got more frustrating as it progressed but you persevered and finished in a most professional manner. You would have been justified in complaining but you never did.
Thank you. You have forever established Modern Air as an exemplary business as far as I am concerned. There are few with the character to do what they promised in spite of frustrations. You are certainly one with such character.
Jay Gore, IIIJay Gore, III
Last summer our air conditioner started to give us some trouble. Another local company billed us several hundred dollars to repair the unit, but it kept malfunctioning. They suggested I replace the unit for several thousands of dollars. I called Mondern Air for a second opinion, and Mark figured out it was our thermostat that was causing all of the trouble. The air conditioner has not skipped a beat since then! If you want exceptional and honest service Mondern Air should be your first and only call.Dawson Graves
Modern Air has serviced our family air conditioning units for years with friendly prompt service. Always professional. Last week we needed our home heater serviced. Service call was booked in the morning and technician, Paul, was on site by early afternoon. After a little trouble shooting and blowing out debris from the fan motor, our unit was back in service same day. Thanks Mark and Paul.Sarah Tillery
Paul was amazing!! Great service, very professional, explained entire process step by step. Even cleaned up after himself! Would call them again and again.Pam Chapman
Modern Air is the most dependable, experienced and courteous company I’ve ever encountered! Their employees answered all my questions in terms I understood, clearly and precisely explained the problem and the process to correct it . As a working person, time is a premium. They were prompt in returning my call, quick response time to do the repairs and their work is reasonably priced. Modern Air is the ONLY air conditioning and heating company I will EVER use!Debra Collins
Great company with a wonderful and experienced staff. I HIGHLY recommend anyone in need of air conditioning service or looking at a new system to give them a call.Bradley Morris
The guys from Modern Air did a great job installing a new unit for me on a cold and windy day. They were on time, hard workers, and made the experience a good one. I’ll be recommending Modern Air to all my family and friends.Wendy Almon
Thanks Modern Air! Jason and Bear did great job installing new air handler and Wi-Fi smart thermostat for us on Wednesday. Good to see Mark Welch, came out and helped get unit into very tight space. Good job guys!Todd Hall
I’m extremely happy with the install Modern Air performed for me yesterday. Their crew arrived and was very thorough and professional. They did a great job and were very careful to clean up afterwards. I was very very pleased.Mark R. Graves
Called them to see if I could buy a 3 foot piece of wire because my husband had accidentally cut a wire while he was clearing the weeds from around the outside unit. They were very helpful. We repaired the wire and everything worked. Thank you so much!!!Debra Green Thomas
They take care of my heat and air for several properties and always do a great job! I highly recommend Modern Air.Will W.
Great company, great folks! Billy Harvey really knows his stuff and is very helpful, polite, and professional. Would recommend to anyone!Lynn Garth
These guys are exceptional – very professional and well trained. Will and Jason did a change out at my house and I could not have asked for a better service and experience with Modern Air. I will never use another air conditioner service.Sarah Bryan
Great people, great service and very friendly from all ends of the business. Everyone was very pilot from the lady who answers the phone to the sales rep who came out and assess my problems and the 2 guys who came and installed. If you need any ac work, call these folks they are honest and dependable!!Charles Anthony
Highly professional and experienced staff!Sarah Grimball
Yes, they always do an excellent job. Billy Harvey truly knows his stuff and is extremely helpful and polite! Awesome company!Sundance Cassidy
Great company, have always done a great job repairing and installing new systems!Mason Gray
I first met Mark Welch in 2012 because one of my developer clients used his company for custom homes. Soon thereafter I began using Modern Air for my home A/C service. Their service to me has been exceptional. One summer Sunday our downstairs unit quit working. A tech was at our house within 3 hours and fixed the problem. I then learned Modern Air has an on-call tech for weekends; that has not been my experience with similar companies.
Recently, that same unit died again, on a Monday, and a Modern Air tech had it fixed by Noon that same day. Unfortunately, the Freon leak got worse, so I asked Mark for options. I made my choice by Wednesday and by 1:00 p.m. Friday we had a new high-tech system up and running. Moreover, the four-man crew doing the install added a second return air and left our house spotless.
In addition to fast response times, all the employees I have met, either on the phone or in person, have been friendly, polite, and helpful. My wife is particularly impressed with their people.
I recommend Modern Air without reservation. They have delivered great service to me since 2012.Tom Wagner